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DELIVERY OF THE ORDER:

– The delivery of the order is scheduled for the day and time that the customer has chosen. No changes will be made once the order has already been accepted and / or prepared.
– In case of TAKE AWAY (pick up at the restaurant) that you can not arrive at the agreed time or is delayed in more than 30 min, or in DELIVERY (home delivery) if the customer is absent at the order delivery address, or is not located, or can not access the address indicated, This may be discarded and may be considered as delivered. “Managing food waste for charity will always be prioritized to help minimize food waste.”
– In DELIVERY For each quantity line and type of product, 0.5 to 1 euro will be applied depending on the route of travel. Minimum 4e to 8 e, depending on the route of the route.
– Before delivery, the order will be reviewed by Casa Marieta with the seals and work standards according to the situation and updated regulations. The client upon receipt gives his agreement. Once the order has been delivered, except for error, there is no right to changes for compliance with safety and hygiene reasons. The Product is stored in boxes, wrappers suitable for use. Environmentally friendly bags and processes are used, prioritizing recyclable and/or biodegradable resources.

SCHEDULES:

– Orders are accepted until 12 noon, to be collected on the same day from 12.30 pm, according to the time indicated in the order system agreed with the customer.
– The system allows you to place orders at any time and time of day through our website “Take Away” section, even several days before the collection date.
– In case of DELIVERY, the delivery time of the order is included in restaurant, so the time of the Delivery (home transport) may include between 10-20 additional minutes approx., depending on the route of the journey.

PLACE OF DELIVERY/COLLECTION OF THE ORDER:

– The delivery / collection of the TAKE AWAY will be made at the Casa Marieta Restaurant, Plaza Independencia 5-6 17001 Girona, 972-201016. In case of DELIVERY, it will be at the order delivery address. If the address indicated by the usual Geolocation navigation system is not located, the order will be considered delivered.

RETURNS / CLAIMS / CANCELLATIONS:
– In case of any situation of return or return, it will be studied and communicated in a timely manner to the client or interested party. For any situation you wish to be studied, you can send an e-mail to takeaway@casamarieta.com.
– If due to some extraordinary situation a previously accepted order could not be undertaken, for reasons of internal organization, for reasons of non-presence of the client in his collection in TAKE AWAY, for difficulty in the DELIVERY, for risky or unknown access / location, or others that make the service and / or order impossible, Casa Marieta S.L. It disclaims all responsibility.

IMPORTANT: Please keep the proof of your order electronically or printed, since it will be necessary for subsequent verification in the delivery of the order in our facilities.

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